Business English & Corporate Communication Trainer
Design and deliver Business English and corporate communication training for Mooventory Global’s multicultural workforce.
View job description
Position Details
- Location
- Dubai, UAE
- Employment Type
- Full-time
- Department
- Client Solutions / Learning & Development
- Reports To
- Head of Client Solutions / HR or Learning & Development Manager
About the Role
Mooventory Global is seeking a Business English & Corporate Communication Trainer to support the professional development of our multicultural and internationally distributed workforce.
The successful candidate will design and deliver practical, workplace-focused English and communication training tailored to employees working across sourcing, procurement, supplier relations, freight and logistics, trade compliance, and client solutions.
This role goes beyond traditional English-language instruction. The trainer will help employees communicate confidently and professionally with international clients, suppliers, freight partners, manufacturers, government entities, and colleagues across global markets.
Key Responsibilities
- Design and deliver Business English and professional communication training for employees at varying levels of English proficiency.
- Develop practical training modules based on real workplace situations in procurement, international trade, freight, logistics, supplier management, and client services.
- Train employees in professional email writing, telephone communication, virtual meetings, presentations, negotiations, and client correspondence.
- Teach industry-specific English vocabulary related to sourcing, purchasing, quotations, RFQs, shipping, freight, customs, documentation, delivery timelines, supplier relations, and trade.
- Coach client-facing employees on communicating clearly with international customers and explaining services, processes, delays, costs, and solutions professionally.
- Provide communication training for employees interacting with overseas manufacturers, suppliers, freight forwarders, customs representatives, and logistics partners.
- Develop onboarding materials, training manuals, presentations, worksheets, role-play activities, assessments, and digital learning resources.
- Conduct individual and group assessments to identify employees' English-language and communication-development needs.
- Provide individualized coaching to employees requiring additional support with written or spoken business English.
- Develop role-playing exercises based on realistic client and supplier scenarios.
- Support new-employee onboarding by delivering communication and client-service training.
- Work with department managers to identify recurring communication challenges and develop targeted training solutions.
- Maintain training records, employee progress documentation, assessments, and learning plans.
- Evaluate training effectiveness and modify programs according to employee and departmental needs.
- Promote clear, professional, and culturally appropriate communication across Mooventory's international teams.
Examples of Training Topics
- Client Communication: Responding to inquiries, handling complaints, explaining delays, managing expectations, asking clarifying questions, and communicating solutions.
- Supplier Communication: Requesting quotations, discussing specifications, confirming quantities, negotiating timelines, following up on production, and communicating quality concerns.
- Freight & Shipping Communication: Discussing ETAs, shipment status, FCL/LCL shipments, freight quotations, delays, documentation, ports, carriers, and delivery arrangements.
- Procurement Communication: Writing RFQs, comparing supplier offers, requesting samples, discussing payment terms, and communicating purchase requirements.
- Professional Writing: Business emails, reports, meeting summaries, quotations, follow-up messages, and internal correspondence.
- Business English: Professional vocabulary, grammar, pronunciation, telephone English, presentation skills, and conversational fluency.
Qualifications
- Bachelor's degree in Education, English, Communication, Training & Development, Business, or a related field.
- Recognized English-language teaching qualification such as CELTA, TESOL, TEFL, or equivalent.
- Experience teaching English, Business English, workplace communication, adult education, corporate training, or professional development.
- Strong written and verbal English communication skills.
- Ability to develop structured training programs, presentations, learning materials, assessments, and digital resources.
- Strong interpersonal and cross-cultural communication skills.
- Ability to adapt training for employees with different English proficiency levels and professional responsibilities.
- Strong organizational, documentation, and administrative skills.
- Experience working with multicultural learners or international teams is an asset.
- Previous experience in customer service, client relations, business support, logistics, procurement, trade, or another corporate environment is an asset.
- Familiarity with online learning and presentation platforms is preferred.
Ideal Candidate
The ideal candidate is an educator who can translate traditional teaching skills into a corporate and international-business environment. They should be comfortable teaching language while also developing employees' practical ability to communicate with clients, suppliers, and colleagues.
The successful candidate will understand that effective workplace communication is not simply about grammatical accuracy - it is about helping employees communicate information clearly, professionally, and confidently in real business situations.
What We Offer
- Competitive salary commensurate with experience.
- Relocation to Dubai, UAE, including visa sponsorship and relocation assistance.
- A multicultural, international working environment at the heart of a growing global trade platform.
- Clear progression path within a rapidly expanding organization.
How to Apply
Submit your application to mohamed@mooventory.com with the position title and location in the subject line.